Nationwide
Service & Maintenance

We offer comprehensive service & maintenance solutions to ensure your solutions’ optimum performance when it is required. Our service level agreements are tailored your business’ unique requirements and budgetary constraints. Below you will find listed our services within each solution sector. A centralized help desk ensures a single point of contact bundled with intuitive software solutions we are able to act proactively and react efficiently to any of your service or maintenance requirements.

National Service & Maintenance

Our highly skilled engineers are capable of providing efficient service & maintenance for all your hardware & software requirements. We have identified and partnered with the a highly skilled network in South Africa to ensure we can deliver immaculate after sales service that will not only satisfy but delight. We do not provide solutions if we are not able to provide after sales support and service.

Print

Single & Multi Function Printers, Production Printers

Complete Installation, Programming & User Training

Call-as-Required Service or Comprehensive Service Level Agreements Including: Spares, Parts, Service, Maintenance, Toners / Inks, Drums / Printheads, Labour & Travelling

Scanners

Desktop & High Volume, A4 & A3 Scanners

Complete Installation, Programming & User Training

Call-as-Required Service or Comprehensive Service Including: Spares, Parts, Service, Maintenance, Labour & Travelling

Large Format Devices

CAD & Graphics Large Format Printers

Complete Installation, Programming & User Training

Call-as-Required Service or Comprehensive Service Level Agreements Including: Spares, Parts, Service, Maintenance, Labour & Travelling – Excludes Printheads, Inks & Media

Telecoms

PBX Systems, Voice & Video Conferencing

Complete Installation, Programming & User Training

Call-as-Required Service or Comprehensive Service Including: Spares, Parts, Service, Maintenance, Labour & Travelling

Connectivity

Voice, Fax & Data Solutions

Complete Installation, Programming & User Training

Unlimited Remote Support with a 99% up-time guarantee on service and guaranteed response time and service quality.

Security

CCTV Systems, Alarm Systems & Electrice Fence

Complete Installation, Programming & User Training

Call-as-Required Service or Comprehensive Service Level Agreements Including: Spares, Parts, Service, Maintenance, Labour & Travelling

IT

Notebooks, PCs, Servers, Network & End Point Devices

Complete Installation, Programming & User Training

In- & Out- of Warranty Repairs, On-Site & Carry In Warranty Repairs, Bench Repairs & Walk-in Facilities for our own customers. Preventative maintenance on Original Equipment Manufacturer (OEM) equipment to extend the lifecycle. Comprehensive Service Level Agreements for IT Management requirements available.

Power

Solar, UPS & Generators

Complete Installation, Programming & User Training

Call-as-Required Service or Comprehensive Service Level Agreements Including: Preventative Service, Maintenance, Labour & Travelling

Request Technical Assistance

We would be glad to assist your with a quotation for your service or maintenance requirements or advise on any issues.

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